- Why Dji Innovation?
- Ordering and Shipment
- Payment Terms
- Customer Service
- Return and Refund Policy
- Great discounts from iprice for all of your favorite gadgets and electronics
Dji Innovation is the modern day brand that offers a platform that allows everyone to capture picture perfect images that are out of reach. The company is the latest manufacturer of flying cameras with stabilization systems that goes beyond the limits of what we all thought as possible. Dji Innovation, the modern day innovator of camera drones and quadcopters.
- Unparalleled commitment to research and development.
- Their products are fueled by innovation and curiosity.
- Complex technologies such as camera drones are transformed into easy to use devices.
- Their products is an epitome of dynamic design backed by cutting edge technology.
- Growing number of retailers in more than 20 countries.
- Camera drones are equipped with the heavy duty and top of the class materials, offering the best quality of its kind.
iprice Discounts from DJI Innovations
Shopping at iprice will surely give you more than your money's worth, offering you not just camera drones but also painting a huge smile on your face. At iprice, coupons and discounts are offered by DJI innovations are always available and up to date. To check out the latest offers and discounts from DJI innovation, here's what you need to do:
- Choose the coupon or discount to your liking.
- Click on the "Get this offer" of the discount or coupon that you would like to avail from DJI innovation.
- Some of the offers doesn't need any code, while some generates a code in order to take effect.
- For those that comes with a code, copy and paste the code in the summary section. For those offers that do not require any code, it will route you to the DJI innovation store right away.
- Once you're on the DJI store page, the price and the offer will immediately show at the side of the regular price of their products.
- Search for the best camera or drone from DJI store and click the ones that you like.
- The coupons discount/incentive will immediately take effect, it will be summed up on the payment summary.
- Free shipping is only applicable to orders over $150, however this policy varies in every country or region. For below $150, fees will be based on its calculated weight.
- The shipment of the product will greatly depend on the availability of the product ordered. For products that are out of stocks, shipment will start a little longer.
- A confirmation email will be sent to you from their warehouse once your order is already processed for shipment. Along with it is a link to a webpage that would provide tracking information for your item.
DJI innovation accepts the following payments:
- Credit Cards included Visa, Mastercard, JBC, Amex, Diners, Debit Cards, Visa Debit, Mastercard Debit
- Paypal Credit
- Paypal Express
- Bank Transfers
DJI Innovation has two types of Customer Support service offered to its customers: Pre-Sale and the After-Sale service.
This support mostly revolves around product inquiry. In order to get in touch with them for pre-sales support, simply go to their website, and on the upper part you'll find the headers. Check the right most part and you will see "support." This will take you to a new page where you could scroll down and choose between After-Sale Service and Pre-Sale Service. There are three ways to get in touch with them for Pre-Sale Service supports:
- Email - by clicking this you will be prompted to open your email application on your computer or phone. They will immediately get in touch with you within 24 hours.
- Online Support - Chat support service by DJ Innovation, available from 9am to 9pm GMT.
- Contact - Phone support:
MAINLAND CHINA - +86 4007000333 Mon-Sun 9: 00AM-9: 00PM (GMT+8)
HONGKONG - 00852+26393050 Mon-Fri 11: 00AM-6: 00PM (GMT+8)
- Forum - Self help option which is community based.
After Sales Service
This scope of support offers more than just product inquiry. Their after sales service also offers technical support for their products. Their after sales service provides teh same options as with the presale, but with additional options centered towards product support. These options are:
These options for their product support represents the models of their drone camera. By choosing the corresponding model of your drone, you will be provided with appropriate service for your item.
DJI Innovation manufacturer's warranty covers a replacement warranty for factory defect. A purchase can be refunded as long as it follows the following conditions:
- refund for returned items - request should be done within 7 days from the date the product was received.
- replacement - the item can be replaced as long as the request is done within 15 days from the time it was received.
- refund can only be applied to those units that has factory defect and is requested with in 7 days from purchase.
For the refund or replacement to be processed, please contact DJI innovations' After Sales Support team. A form will be provided and you need to fill it out and be sent together with the unit. Aside from that, the following condition of the unit must be met in order for it to be replaced or refunded.
- proof of purchase or receipt.
- complete product package including its accessories.
- factory defect products only (for faulty units), or undamaged accessories and unit for model replacement.
- Any damage or fault that's not manufacture related will like exposure to moisture, entry of foreign substance into the unit (like water, sand, or oil), external damages, and signs of tampering and alteration of the product will disqualify it from replacement or refund.
- serial number, product labels, and other markers should be intact.
iprice.ph is your one stop shop for everything that you need. Find the latest offers and coupons for products from DJI Innovation for a great shopping experience. Get the best out of your money and find the best valued camera drones from DJI inovations at iprice.ph.